FAQ

Welcome to the Love Box FAQ!

Got questions? We’ve got answers! Below you’ll find everything you need to know about Love Box. If you don’t see your question here, feel free to contact us.

1. What is Love Box?

Love Box is a platform that helps you create personalized gift boxes filled with thoughtfully curated items. Whether it’s for a special occasion or a simple gesture of love, we make gifting easy and meaningful.

2. How do I create a Love Box?

Creating your Love Box is simple:

  1. Choose a box theme or build your own.
  2. Select the items you’d like to include.
  3. Add a personal touch, like a handwritten note or custom wrapping.
  4. Place your order, and we’ll handle the rest!

3. What occasions do you cater to?

We offer Love Boxes for a variety of occasions, including:

  • Birthdays
  • Anniversaries
  • Weddings
  • Baby Showers
  • Holidays (Christmas, Valentine’s Day, etc.)
  • “Just Because” gifts

If you have a unique occasion in mind, feel free to customize your own box!

4. How long does shipping take?

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–3 business days
  • International Shipping: 7–14 business days

Shipping times may vary depending on your location. Once your order is shipped, you’ll receive a tracking number.

5. Can I personalize my Love Box?

Absolutely! Personalization is our specialty. You can add:

  • A custom message or note
  • Engraved or printed items (based on availability)
  • Special wrapping options

Simply choose your preferences during the checkout process.

6. Do you offer eco-friendly packaging?

Yes, we’re committed to sustainability. Our packaging is made from recyclable materials, and we offer eco-friendly options at checkout.

7. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment gateways.

8. What is your return or refund policy?

If you’re not completely satisfied with your Love Box, we’re here to help:

  • Returns: Accepted within 14 days of delivery for unused and unopened items.
  • Refunds: Issued for eligible returns after inspection.
  • For custom or personalized items, please contact us directly.

Visit our Returns & Refunds Policy page for more details.

9. Do you offer bulk orders or corporate gifting?

Yes, we do! Whether you’re planning an event or need gifts for your team, we can create custom bulk orders. Reach out to us at corporate@lovebox.com for inquiries.

10. Still have questions?

No problem! Reach out to us via:

We’re here to make your gifting experience as smooth and delightful as possible. 💝